ITIL Certification

ITIL Certification

ITIL Certification

In the ITIL certification, a modular approach is used in structuring it. It is a sequential course in which there are different qualifications. The different qualifications focus on different aspects of ITIL best practices. These different qualifications are designed according to the level and detail. As this qualification is sequential/tiered, the candidates will be able to focus on their interests.

The ITIL certifications have developed into ITIL 4 from ITIL 3, giving the clear transition from one scheme structure to another. The candidates who have cleared the ITIL 3 are encouraged to move to the ITIL 4 foundation to keep their skills updated and improve their skills. Intermediate learners can earn 17 v3 credits to transition to ITIL 4 with one course and one exam. The ITIL 4 certification is designed on a scheme structure that this article will cover in the following section.

ITIL 4 Certification Scheme

  • ITIL Foundation Certification
  • ITIL 4 Managing Professional
  • ITIL 4 Strategic Leader
  • ITIL Master Certification

ITIL Foundation Certification

The foundation certification will provide the learners with all of the basics of ITIL. The foundation certification will also give candidates a chance to experience IT service management through an end-to-end operating model for the creation, continual improvement, and delivery of tech-enabled products and services.

Who this course aims at?

  • Those who require a fundamental knowledge of the ITIL framework
  • Those interested in learning how ITIL can be used to improve IT service management
  • IT experts or others who work in an organisation that has implemented ITIL.

What will you learn?

  • A comprehensive approach to facilitating value co-creation with customers and stakeholders in the form of products and services.
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Core principles from Lean, Agile, and DevOps, as well as why they are critical for delivering business value
  • How ITIL practises described in ITIL 4 will maintain the importance and value offered by current ITIL processes while expanding to be integrated into various areas of service management and IT, from demand to value.

 

ITIL 4 Managing Professional Certification

ITIL 4 Managing Professional Certification is also called ITIL MP. This course is designed with four modules that are:

  • ITIL 4 Specialist Create, Deliver and Support
  • ITIL 4 Specialist Drive Stakeholder Value
  • ITIL 4 Specialist High-velocity IT
  • ITIL 4 Strategist Direct, Plan, and Improve.

Who this course aims at?

  •  ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.

 What will you learn?

  • The Managing Professional (MP) stream gives technical and practical knowledge about running and using successful IT-enabled services, teams, and workflows.

 Prerequisite

  • The learner must complete the modules in every stream.  

 ITIL 4 Strategic Leader

 ITIL 4 strategic leader is designed with two modules: ITIL 4 Strategist Direct, Plan and Improve, and ITIL 4 Leader Digital and IT Strategy.

Who this course aims at?

  • ITIL 4 Strategic leader focuses on the services of IT operations and all digitally-enabled services.

What will you learn?

  • After achieving this certification, it will demonstrate your understanding of IT influencing direct business strategy.

Prerequisite

For achieving the ITIL 4 Managing Professional Designation, that candidate would need to complete the second module of this course, the ITIL 4 Leader Digital and IT Strategy.

ITIL® Master Certification

The ITIL Master Certification proves your abilities, skill sets, and comprehension of implementing ITIL principles, methodologies, and strategies in the workplace. To achieve this certification, the candidate must be able to tell and justify the following:

  • The candidate must have achieved the ITIL Expert certificate
  • The candidate must have worked in IT service management for at least five years in leadership, managerial, or higher management advisory levels.